Supply of Goods and Services Act, 1982
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Relevant or Related Legislation:
Supply of Goods and Services Act 1982. Sale and Supply of Goods Act 1994. The Sale and Supply of Goods to Consumers Regulations 2002, Unfair Contract Terms Act 1977 and Unfair Terms in Consumer Contracts Regulations 1999.

Key Facts:

• The Supply of Goods and Services Act 1982 requires a supplier of a service acting in the course of business in England, Wales and Northern Ireland to carry out that service with reasonable care and skill and, unless agreed to the contrary, within a reasonable time and make no more than a reasonable charge.
• These terms apply unless they have been excluded and there are strict limits on the circumstances in which an exclusion or variation will be effective.
• Common law in Scotland has similar effect to the 1982 Act. Suppliers of services or their customers should obtain legal advice about the common law in Scotland if necessary.
• If a supplier of a service breaches the conditions of a contract (for example by failing to carry out the work ordered) the consumer has a choice either to affirm the contract (treat it as still in existence) and claim compensation from the trader for his failure to carry out what was agreed or rescind (cancel) the contract.
• If the supplier does not carry out the work with reasonable care and skill the law treats the matter as a breach of contract and the consumer can seek redress. Often reasonable compensation in these circumstances will be repair or replacement.
• If no agreement has been made with the supplier about completion of the work, or about the charge to be made, then if it is not completed within a reasonable time or the price is unreasonable, this is also treated as breach of contract and the consumer may be entitled to compensation.
• Any goods supplied in the course of the service must be as described, of satisfactory quality and fit for their purpose. If they are not the consumer is entitled to a repair, replacement or compensation.
• A supplier of a service who has broken a contract may also be liable for any consequential loss which is suffered by the consumer. Ultimately it would be for the courts to decide whether or not a breach of contract has occurred and the redress, in the form of damages (compensation), to which a consumer might be entitled.
• A claim can be pursued though the courts for up to six years providing it can be shown that the problem was due to the work not being carried out properly or the goods or materials used not being of satisfactory quality.

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. davis.zoe davis.zoe 0 17 Jan 18, 2012 by davis.zoe davis.zoe
This was very helpful... THANKS MAN kearns.marvin kearns.marvin 0 11 Jan 18, 2012 by kearns.marvin kearns.marvin
hi :) besa.donata besa.donata 0 18 Jan 11, 2012 by besa.donata besa.donata
hi davis.zoe davis.zoe 0 19 Jan 11, 2012 by davis.zoe davis.zoe
Supplies of Goods and etc etc etc padda.harveer padda.harveer 0 30 Jan 11, 2012 by padda.harveer padda.harveer
Mr Samson crabb.ben crabb.ben 0 23 Jan 11, 2012 by crabb.ben crabb.ben
hello cheng.sam cheng.sam 1 28 Jan 11, 2012 by hamilton.catriona hamilton.catriona